Hightouch supports syncing data from CSV files stored on a remote server via SFTP. To connect to Hightouch you need your hostname, port, and credentials for an SFTP user. This user needs to have permission to read the file you want to use as a data source.
You may need to allowlist Hightouch's IP addresses to let our systems connect to your SFTP server. Reference our networking docs to determine which IP addresses you need to allowlist.
Once your source configuration has passed the necessary validation, your source setup is complete. Next, you can set up models to define which data you want to pull via SFTP. The file must have a .csv extension.
Enter the relative path to the CSV file you want to sync data from.
Preview your model's query results.
Click Continue.
Name your model and select its primary key. Hightouch uses the primary key to determine which rows have been added, changed, or removed since the last sync.
To date, our customers haven't experienced any errors while using this source. If you run into any issues, please don't hesitate to . We're here to help.
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