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Go to the Destinations overview page and click the Add destination button. Select SugarCRM and click Continue. You can then authenticate Hightouch to SugarCRM.
Enter the following fields into Hightouch:
URL (Required): The base URL of your SugarCRM account
Username (Required): The username of the user authenticating to the system.
Password (Required): The plaintext password the user authenticating to the system.
Once you've set up your SugarCRM destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the SugarCRM destination you want to sync to.
You can match rows from your model to objects in SugarCRM on any column in your model and any field in SugarCRM. Ensure the data types of the model column and SugarCRM field you select match.
Refer to the record matching docs for more information.
Hightouch lets you sync contact fields via field mapping.
You can map data from any of your model columns to the default contact fields.
Ensure your model's columns have the same data types as the fields you want to sync to.
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.