Drift

Sales use cases

Enhance the selling experience and improve your sales team's performance by providing an up-to-date picture of prospects and leads. With a comprehensive understanding of their leads, your sales team can tailor their approach and messaging to better match the needs and preferences of each individual prospect. In turn, your prospects will appreciate the more relevant outreach and engagement.

Email use cases

This integration enables the creation of email campaigns that are not only timely and relevant, but also highly personalized to your customers. By relying on accurate and fresh data from your warehouse, you can ensure that your email campaigns are delivered at critical moments. The integration allows you to create a 360-degree view of your customers, so you can tailor your messaging to their specific needs and preferences. Whether you want to drive engagement, increase conversions, or improve customer loyalty, up-to-date data is key to achieving your goals.

Live chat & help desk use cases

Providing excellent customer support is one of the most important aspects of building a successful business. This integration can help you win your customers' loyalty and retain them for the long term by delivering unparalleled and highly personalized support. With this integration, you can offer solutions and resolutions faster than ever before, without ever asking your customers redundant questions. By providing a seamless support experience, you can increase customer satisfaction and foster long-term loyalty.